Putting a call on hold on your local phone extension

Below are the steps to place an active call on hold on your local desk phone or wireless handset. 

 

Placing a call on hold from yealink desk phone

From the active call screen Press the Hold Key(Option is labeled on the display screen of phone)

After pressing hold your caller will hear your hold music. 

If you want to resume the call press the resume key this will pick the call back up off hold so you can 

continue the conversation.

If you want to transfer to another user press transfer and then dial extension or # and press 

send to ring the other party. 

If the call is left on hold you will get a stutter tone after 60 seconds to remind you that you have a call on hold.

 

Placing a call on hold from yealink wireless handset

With an active call press the soft menu labeled options on the lower right of the display.

Select hold from the popup menu and press ok.

The caller is now on hold.

If you want to resume the call press the resume soft key option on the lower right of the screen.