Transferring a call to another extension or #

This article goes over how to transfer an active call to another extension or to another phone # from a Yealink deskphone and Wireless handset.

Transferring call from a Yealink Desk Phone

Once your on an active call you will have  button on the call screen that says transfer press that key and then dial the extension or ten digit destination # and hit send and the call will first ring that destination # so you can do a warm transfer and speak to the party if you need to. 

If you just want to transfer the call immediately you can use the B. Transfer option and the call will immediately be transferred to the destination extension or # and drop your extension from the call.  

 

Transferring a call from a wireless handset.

Once you have an active call up on the handset you press the softkey labeled options on the lower right of display. 

Scroll down and highlight transfer and click ok.

Then dial the location # and it will start to ring for a warm transfer

If you want to do a Blind transfer you dial the # and then choose the transfer softkey on the bottom right and the call will immediately redirect to the destination extension or destination # and drop you off the call.