How to get text alerts you have new UGS voicemail on your mobile phone #.

This article provides several common mobile provider sms and mms email addresses to configure in the UGS Portal to get text alerts on your mobile # that you have a new Voicemail from the UGS phone system.  DATA and usage rates may apply from your mobile carrier Check with mobile provider for details. 


SMS, or Short Message Service is also commonly referred to as a “text message”. With a SMS, you can send a message of up to 160 characters to another device. Longer messages will automatically be split up into multiple texts. Most cell phones support this type of text messaging.

MMS, or Multimedia Messaging Service can be used to send longer messages and/or pictures, video, or audio content. It is most commonly used to send a photo taken with a camera phone to another phone. Most new cell phones with multimedia capabilities support MMS.

How to Send a Text Message Via Email (List of SMS & MMS Gateways):

To send a text message via email, you must use a SMS or MMS to email gateway (email address). Just substitute a 10-digit cell number for ‘number’ for each carrier below:

  • AT&T: (SMS), (MMS)
  • T-Mobile: (SMS & MMS)
  • Verizon: (SMS), (MMS)
  • Sprint: (SMS), (MMS)
  • Xfinity Mobile: (SMS), (MMS)
  • Virgin Mobile: (SMS), (MMS)
  • Tracfone: (MMS)
  • Simple Mobile: (SMS)
  • Mint Mobile: (SMS)
  • Red Pocket: (SMS)
  • Metro PCS: (SMS & MMS)
  • Boost Mobile: (SMS), (MMS)
  • Cricket: (SMS), (MMS)
  • Republic Wireless: (SMS)
  • Google Fi (Project Fi): (SMS & MMS)
  • U.S. Cellular: (SMS), (MMS)
  • Ting:
  • Consumer Cellular:
  • C-Spire:
  • Page Plus:

To enable this feature you need to Login to the UGS phone portal  with your provided credentials. and add the corresponding email for your mobile carrier to the phone portal as seen below. 

 Click the profile tab and scroll down to the section labeled Change Account Security

Input your sms or mms email address as shown in illustration below.    


In order to add an additional address you will click the green plus button nets to the first email address field. (you can only have a maximum of 5 email addresses for distribution configured).

Your SMS notification will be recieved and look similiar to below. This will give you very brief details about caller leaving voicemail. 


A MMS notification will look similiar to below and will include the audio stream to playback the message. This may not be supported by some mobile carriers or mobile phone devices. Check with your provider to ensure your phone plan and hardware support mms capabilities.